Key Account Manager (London Hounslow)
UK, Field Sales, Permanent Full-Time Position (40 hours)
We are actively seeking an accomplished Key Account Manager to become an integral part of our dynamic account management team. This individual will play a pivotal role in driving business growth and building strong, lasting relationships with clients. The ideal candidate will bring a proven track record of success in field sales, demonstrate a strategic approach to account development, and possess the ability to identify new business opportunities while nurturing and expanding existing client partnerships. If you are passionate about delivering excellent service, maximizing sales potential, and thriving in a fast-paced environment, we invite you to join us and contribute to our ongoing success.
Main Purpose
Responsible for the generation of new business opportunities and growth within existing client base within a defined geographical area and portfolio of accounts.
Operating within the sales division the Key Account Manager should be able to engage at a high level with high value clients. To network throughout existing accounts and upsell the Company’s products and services within our key vertical market of e-commerce.
The Manager has a good understanding of our commercial models and overall value proposition
The Key Account Manager possesses a strong grasp of our commercial frameworks and the unique value we offer to clients.
Responsibilities
- Proactively manage a portfolio of existing business with a focus on growing the revenue of the portfolio by selling additional, lanes & products to the customer
- Work effectively within the sales team to maximise sales opportunities
- To make qualified visits to existing customers using effective route planning and time management
- To manage own portfolio effectively and record all contact/information within CRM system.
- To provide customers with timely and relevant information about Spring's services.
- Proactively provide customers with accurate information, enabling them to access Spring's services at the earliest opportunity, with maximum ease.
- Present a professional image of the company to all at all times and develop and maintain relationship with prospective and existing customers.
- Develop and maintain effective relationships with other sales team members, other departments and management.
- Ensure all sales procedures are followed at all times including customer agreement & tariff management.
- Ensure all corporate standards are met.
What do you bring?
Skills & Experience:
- Proven sales experience gained within the logistics industry.
- Excellent communicator both in person and through online meetings.
- Excellent knowledge of sales procedures & experience of CRM systems.
- Holder of clean current driving licence in line with Car Policy.
- Strong Microsoft skills, Word, Excel, PowerPoint.
- Good geographical knowledge.
- Self-starter.
- Strong team worker.
- Results oriented.
- Flexible and adaptable.
- Ability to prioritise own work unsupervised.
- Diplomatic and resourceful.
- Good planning & organisational skills.
Educational Background:
- GCSEs: At least 5 GCSEs at grades A-C / 9-4*, including English and Maths.
What do we offer?
- Competitive salary + Commission
- Electric Company Car or alternative Car Allowance option
- Pension (statutory)
- Life Assurance 2 x salary
- 25 days holiday per annum + bank holidays (increases with length of service)
- Employee Assistance Programme
About us
Learn more about Spring GDS
Apply
Please note that we are unable to provide support in obtaining relevant working entitlements so applicants must be eligible to work in the UK.
We conduct a DBS and a full 5-year work reference check for all positions.
Spring GDS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, and other legally protected characteristics.
For questions about the recruitment procedure or to apply for this role, please contact Susan Rayat via ukcareers@spring-gds.com
Closing Date
Friday 1st August 2025